Recommended SCSM AddOns

Thanks to a customer this is a list of free addons from the community that are a MUST HAVE in your SCSM Deployment. It is not a full list but contains a lot of interesting things:

SCSM: Mail Notification - Inactive Incidents v0.2
https://gallery.technet.microsoft.com/SCSM-Mail-Notification-f0eafe10
 
 
SCSM: Mail Notification - Unassigned Incidents v0.4 *Updated*
https://gallery.technet.microsoft.com/SCSM-Mail-Notification-c217a8dc
 
 
Using Excel to create SCSM 2012 Custom Reports
https://gallery.technet.microsoft.com/Using-Excel-to-create-SCSM-33bba2f8
 
 
Sending mail to users in the “Configuration Items: Computers, Services and People” field in System Center 2012 SP1 – Service Manager
http://blogs.technet.com/b/wincat/archive/2013/03/06/sending-mail-to-users-in-the-configuration-items-computers-services-and-people-field-in-system-center-2012-sp1-service-manager.aspx
 
Quick Incident Templates for System Center Service Manager
https://gallery.technet.microsoft.com/Quick-Incident-Templates-dac8ca00
 
Primary Owner Assignment Notification
https://gallery.technet.microsoft.com/Primary-Owner-Assignment-9b0a7405
 
SCSM Clone User Role Task
https://gallery.technet.microsoft.com/SCSM-Clone-User-Role-Task-8ba8ac58
 
SCSM 2012/R2 Auto Close Resolved Incidents Workflow
https://gallery.technet.microsoft.com/SCSM-2012-Auto-Close-1b26911f
 
SCSM: Paste attachment from clipboard
https://gallery.technet.microsoft.com/SCSM-Paste-attachment-from-f08cd41b
 
MP to send daily email summary of all currently active workitems - UPDATED
https://gallery.technet.microsoft.com/MP-to-send-daily-summary-2e512da5
 
How to inform ex-AssignedTo analyst about the withdrawal in Service Manager 2012
https://gallery.technet.microsoft.com/How-to-inform-ex-566798eb
 
SCSM Auto Close Script
https://gallery.technet.microsoft.com/SCSM-Auto-Close-Script-7a313c43
 
VIP Solution for SCSM
https://gallery.technet.microsoft.com/VIP-Solution-for-SCSM-2d505b16
 
Remove Default SCSM Tier Queues and Support Group Views
https://gallery.technet.microsoft.com/Remove-Default-SCSM-Tier-ee23edb2
 
PowerShell Exchange Connector for Getting Voicemails (or anything else) for SCSM
https://gallery.technet.microsoft.com/Exchange-Connector-for-eed84b71
 
SCSM Form Customization Cleanup Script
https://gallery.technet.microsoft.com/SCSM-Form-Customization-8ebe8dd7
 
Export Unsealed Service Manager Management Packs
https://gallery.technet.microsoft.com/Export-Unsealed-Service-43602dd4
 
SCSM Service Manager Call Logger Application Powershell v1.4
https://gallery.technet.microsoft.com/SCSM-Service-Manager-Call-35620157
 
Incident Advanced Assign To Me Task
https://gallery.technet.microsoft.com/Incident-Advanced-Assign-b5f47bee
 
Scheduling Work Items in SCSM Natively
https://gallery.technet.microsoft.com/Scheduling-Work-Items-in-040053fc
 
SCSM 2012 - Unassigned Incidents send a mail message after 30 minutes
https://gallery.technet.microsoft.com/SCSM-2012-Unassigned-7c84e57f
 
 

E-Mail